User Guide
Self-upload your supporting documents
User Guide
Getting started
You have chosen to self-upload the documents supporting your visa application.
You have been directed to TLSdocuments, our dedicated web app.
On this screen, you can find your TLScontact reference.
User Guide
Step 1
Click on the plus button ( ) in order to browse your hard drive and choose the documents you
want to upload. Or you can choose to Drag and Drop your files from your hard drive to the
dedicated blue space.
Please note that only documents in PDF format are accepted.
Step 2
Choose the category type for each document you add, using the arrow icon ( ). Please note that
once you have chosen the category for your document, a validation message “Change category
success” appears on the top right corner. Please note that you can delete documents, by clicking
on the trash icon ( ) and “Confirm”. You can preview your document by downloading it:
click on the download icon ( ).
Step 3
Once all your documents have been chosen, click on “Continue to summary”.
User Guide
The status “Not yet submitted” displays until your documents have been submitted
to a secure server.
Step 4
On this summary page, check carefully all the documents you have chosen to submit
as part of your visa application.
Step 5
You can add a document by clicking on “Add a PDF file”.
You can preview your document by downloading it: click on the download icon ( ).
You can delete documents by clicking on the trash icon ( ) and “Confirm”.
User Guide
Congratulations, you have successfully uploaded your documentation
using the TLSdocuments web application!
Click on “Back to applicant portal” to check your appointment details and find more about your
TLScontact centre and the additional services available.
Step 6
Once you have confirmed the list of documents you want to submit for your visa application,
click on “Submit documents” and confirm.
Important: Once you have pressed on “Submit documents”, you will not be able to go
back or add any more documents to your application.
Once your application has been submitted, the status will be changed to “Submitted”.
